Submit A Support Ticket
Please fill out the form below completely to submit a support request. In the Description, please include a thorough explanation of the issue you're experiencing, including any actions taken that led to the issue, any recent changes made to your system, or any error messages that were displayed. Your issue will be logged in our ticketing system, and we'll be notified immediately. You'll receive an email confirmation, and we'll keep you up to date by adding comments to the ticket.
Submit Ticket
Submit a support ticket request using our easy online form. You'll receive a confirmation email, and we'll be notified about your issue. We'll respond as soon as we can, typically same business day, and keep you updated on progress in the ticket.
Remote Session
Start a remote control session to allow us to access and control your computer or device. You'll need to download and run a small app, and give us the support code it displays. Please only select this option if you were instructed to do so.
The support options on this site are intended for existing customer of TechTronic Solutions. If you are not an existing customer and submit a ticket, it may not be routed in our system properly, resulting in a delayed response. If you are not an existing customer and initiate an emergency support request, do not expect a response. For more information about our products and services, and for additional contact methods, please visit our main site at techtronicllc.com.